• Meet Justin Williams

January 07, 2019 0 Comments

2018 was a year of tremendous growth for Norm's Farms. We've been hiring new folks while existing Norm's Farms employees are chipping in anywhere and everywhere needed. Chelsey Grimm, our wonderful lead on Customer Service has transitioned to helping with inventory control and distribution and our newest employee, Justin Williams, has taken over as our lead on customer service. Justin comes to Norm's Farms with years of customer service experience and a nice background in technology, too. Justin is here to help Norm's Farms customers with any questions they have and to guide orders all the way to the finish line! If you're contacting Norm's Farms about an order, question or concern, Justin will most likely be the friendly voice on the other end of the line.

Justin was born in Janesville, Wisconsin, a small town just 40 miles south of Madison, near the Illinois state line. Justin grew up in Janesville, and in 2006 he moved to Springfield, Missouri, a place he and his family called home up until recently. In October Justin and his family moved to Mount Vernon, Missouri, about a 25-minute drive from our office in Purdy, Missouri. Justin and his wife Kelly, have four children. Their two oldest children are 14-year-old twins, Ashely and Alicia, followed by 4-year-old Anika and 3-year-old Lilyanna. He is dog lover as well and completes his family with Millie, a Boxer/Pitbull mix and Steve, a Chihuahua!

Justin comes to Norm's Farms with a great work history. When Justin was 16 years old he worked as a mechanic and discovered a passion for cars and problem solving. At 18, Justin enlisted in the Army. Justin spent three years in the Army and was stationed both in South Korea and at Fort Knox in Kentucky. Following the Army and a move to Springfield Missouri, Justin worked at Cox Fitness Center, where he worked his way up to various supervisory roles. It was at Cox Fitness Center that Justin learned the importance of stellar customer service. After working for Cox for 10 years, Justin accepted a position at First Source Servall for two years where he worked with technology like the systems we use at Norm's Farms for order fulfillment.

Justin's positive attitude and upbeat mood not only makes him easy to get along with in the office, it also explains why he is such a natural with customer service. Outside of work, Justin enjoys reading, cooking and spending time outdoors. Whether it be working on cars, playing with his dogs, or being outdoors with his children, Justin loves being in the sunshine! If you have a question or concern for Norm's Farms and reach Justin when you call in or write to us, we hope you'll welcome him to his new job!






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